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Frustrating customer service from Plusnet

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Plusnet Help Team
Plusnet Help Team
Posts: 4,361
Thanks: 973
Fixes: 186
Registered: ‎25-03-2015

Re: report plusnet to ombudsman

Hi @minazelyas1973, as far as I can see on your account, posting here had nothing to do with the deadlock letter being provided as this was provided off the back of a discussion over the phone when our final position on the matter did not meet your expectations and brought us to a position of deadlock.

 

I'm sorry to see we weren't able to come to an amicable resolution between us.

If this post resolved your issue please click the 'This fixed my problem' button
 Harry Beesley
 Plusnet Help Team