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Plusnet survey

corringham
Rising Star
Posts: 92
Thanks: 21
Registered: 25-09-2015

Plusnet survey

I received an e-mail from Plusnet asking me to complete a survey, in return for an entry in a prize draw.

 

As it related to mobile tariffs I attempted to complete it. It takes quite a while...

Then there's a question where you have to enter the ages of all adults in the household - but it won't accept the input. I just repeatedly get the message "Please review your responses on this page. One or more questions require further input.".  They don't - I have entered the ages, but t won't accept the values.

I can't get past that page, so can't enter the competition. Doesn't anyone test these surveys? I've just wasted my valuable time to help Plusnet sell me things I probably don't want, and all I've got in return is the feeling that Plusnet are a bunch of amateurs!

Aarrgh!

 

 

8 REPLIES
rongtw
Seasoned Hero
Posts: 6,801
Thanks: 1,414
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Registered: 01-12-2010

Re: Plusnet survey

Sounds like you have hit on a scam page Sad 

PN surveys are rare , I would run Malwarebytes and your AV

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corringham
Rising Star
Posts: 92
Thanks: 21
Registered: 25-09-2015

Re: Plusnet survey

No, I'm confident it is a genuine Plusnet survey. Just badly implemented.

Superuser
Superuser
Posts: 9,383
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Registered: 06-04-2007

Re: Plusnet survey

Isn't there a drop down selector to choose an age range rather than requesting specific values. Computer analysis is easier with ranges.

David
corringham
Rising Star
Posts: 92
Thanks: 21
Registered: 25-09-2015

Re: Plusnet survey

No there is just one box for each adult that I admitted to in the previous question, no drop downs.

plusmore
Grafter
Posts: 37
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Registered: 16-05-2013

Re: Plusnet survey

Same here

Community Veteran
Posts: 5,593
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Registered: 23-09-2010

Re: Plusnet survey


corringham wrote:

I can't get past that page, so can't enter the competition. Doesn't anyone test these surveys? I've just wasted my valuable time


Funnily enough I had a similar problem with another company prize survey a week ago. You get to what looks like three quarters through then you cannot progress any further. I do wonder whether the progress is really 100% all the info the survey wanted. And that there is no possible prize entering completion by deliberate intent.

I suppose it's more honest to have a survey that directly fleeces your time than having imaginary TV sets that all these competitions usually seem to have as prizes.

Community Gaffer
Community Gaffer
Posts: 17,642
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Registered: 05-04-2007

Re: Plusnet survey

@corringham

 

Can you private message me with the link to the survey please and I'll get this looked in to.

If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
slavo71
Rising Star
Posts: 135
Thanks: 8
Fixes: 1
Registered: 05-09-2014

Re: Plusnet survey

Had the same, it asks for the oldest age first but then doesn't move on, if you put the youngest age first it then continues!

 

If it's 100% genuine, then it looks rather good what they may offer!