cancel
Showing results for 
Search instead for 
Did you mean: 

DD

greyposter
Grafter
Posts: 235
Registered: ‎27-06-2007

DD

Apart from initial payment (paid by card)I've paid monthly by DD.now you are claiming I have always paid by card.
3 REPLIES
Community Gaffer
Community Gaffer
Posts: 17,667
Thanks: 659
Fixes: 163
Registered: ‎05-04-2007

Re: DD

Sorry but I can't find your account, can you PM me your username over and I'll have a look.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
Community Gaffer
Community Gaffer
Posts: 17,667
Thanks: 659
Fixes: 163
Registered: ‎05-04-2007

Re: DD

Sorry but I've checked the account and can't see anywhere that we've said you haven't been paying via direct debit? The account is with our billing team at the moment as the DD has been cancelled so the payment that was processing hasn't gone through. They'll check and remove any incorrect charges from when you left and close the account down.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
greyposter
Grafter
Posts: 235
Registered: ‎27-06-2007

Re: DD

I haven't cancelled  my DD and infact you put £19+ into my account today.