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Customer Services

hampshire09
Newbie
Posts: 1
Registered: 18-04-2013

Customer Services

I have just joined Plus Net, after a recommendation, Oh how I wish I had not. I was given misleading information, about my e-mail addresses i could use, so I have spent the whole afternoon trying to rectify the position. After 3 phone calls when i was transferred to another department i spent at least 10-15 minits swinging on the end of a phone awaiting someone to talk to. After the 3rd call I was finaly answered after 20 minites, only to be told that Plus net was not interested in my problem, and that their was nothing they could, or would do to help resolving it.
Plus net is one of the very worst firms that i have ever delt with, and I would never recommend anyone to use them.
2 REPLIES
Community Veteran
Posts: 38,460
Thanks: 1,030
Fixes: 62
Registered: 15-06-2007

Re: Customer Services

Perhaps if you explain the problem we may be able help
Plusnet Alumni (retired) chrispurvey
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: 13-07-2012

Re: Customer Services

Hi hampshire09,
Welcome to our community forums, Chris Pettitt has sent you a PM. Hopefully this will help.
Chris