I think these are all true, but feel free to correct me if I'm wrong:
- There are many Plusnet Mobile customers who struggle to get a mobile signal at home.
- The lockdown means we need a good signal at home more than ever before.
- EE provides Wi-Fi Calling, and they are owned by BT, as are Plusnet.
- Both Plusnet and EE use the same infrastructure.
- Plusnet SIMs (at least my Pay Monthly SIM) already allow the relevent WiFi Calling settings to be switched on if you have a suitable Andriod phone.
- The decision to stop Plusnet customers using WiFi calling is purley commercial. i.e. If you want to use it, pay extra by going to EE.
- Allowing WiFi Calling would not actually cost Plusnet anything
I don't disagree with the underlying business philosophy of Plusnet as ano frills mobile provider, but we are all living through something extraordinary at the moment and if technically possible, I believe that those sorts of commercial decisions should temporarily abandoned for the benefit of us all.
So Plusnet, if you can, why not enable wi-fi calling to help customers who struggle with their mobile signal at home to communicate during this time of crisis?
If it's not possible, fine - but please explain why it's not possible.
