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Contacting plusnet

baccini
Grafter
Posts: 47
Thanks: 5
Registered: ‎29-01-2013

Contacting plusnet

what's happened to plusnet tried several times to phone but been unable to get through. Need to talk about contract renewal.

2 REPLIES 2
Mav
Moderator
Moderator
Posts: 21,512
Thanks: 4,393
Fixes: 501
Registered: ‎06-04-2007

Re: Contacting plusnet

Have you tried ringing 0800 013 2632 using option 1 then option 2 (Thinking of leaving).

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
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baccini
Grafter
Posts: 47
Thanks: 5
Registered: ‎29-01-2013

Re: Contacting plusnet

All done now it was  never like that a few years ago when I joined PlusNet it was so easy to contact by phone, the waiting times were 30min the first time I rang 15min the second time why don't Plusnet do ring backs not many people will hang on the end of a phone for 30min to re-new a contract I almost give up.