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Chat - how can your place in the queue increase?

Community Veteran
Posts: 26,720
Thanks: 934
Fixes: 10
Registered: ‎10-04-2007

Chat - how can your place in the queue increase?

How does this happen?

Chat queue.jpg

jelv (a.k.a Spoon Whittler)
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4 REPLIES
Community Veteran
Posts: 5,548
Thanks: 1,494
Fixes: 35
Registered: ‎16-10-2014

Re: Chat - how can your place in the queue increase?

Mmm, that is odd. Just a thought, but could it be that a business customer took priority?

rongtw
Seasoned Hero
Posts: 6,973
Thanks: 1,532
Fixes: 12
Registered: ‎01-12-2010

Re: Chat - how can your place in the queue increase?

I have seen a few posts where people have said the waiting numbers go UP not down .

Is Chat run by Lithium Funny

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davidj66
Rising Star
Posts: 626
Thanks: 36
Fixes: 1
Registered: ‎04-09-2008

Re: Chat - how can your place in the queue increase?

I was waiting on Chat a couple of months ago; the number in the queue stayed the same for nearly 15 minutes before I gave up - I assumed that the system had "frozen" in some way

St3
Aspiring Champion
Posts: 2,608
Thanks: 498
Fixes: 5
Registered: ‎13-07-2012

Re: Chat - how can your place in the queue increase?

@jelv They seen your ip and thought .... omg its jelv he knows more about this company than i do ... ill pass him onto someone else Funny