A big Thankyou to [CSA Removed] at plusnet. Yesterday I spoke to him about my step-daughter(who lives about 230 miles from me) who's WiFi was not working. He phoned her and had it up and running in no time. Well done [CSA Removed] from myself and especially my step-daughter.
Moderators Note: CSA name removed as per Forum rules available to PN staff to pass on thanks though.