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Broadband Usage Link Removed?

chickendippers
Grafter
Posts: 58
Thanks: 2
Registered: ‎30-08-2008

Broadband Usage Link Removed?

Am I imagining it, or has the link to My Broadband Usage been removed from the Member Centre and replaced with "Upgrade Account"?
If so, I'm not impressed as that's the main thing I use the Member Centre for, and you've just made it more difficult. I think the poll you ran a few months ago also suggested that was the primary use of the Member Centre.
13 REPLIES
Community Veteran
Posts: 38,460
Thanks: 1,031
Fixes: 62
Registered: ‎15-06-2007

Re: Broadband Usage Link Removed?

Community Veteran
Posts: 1,264
Registered: ‎04-04-2007

Re: Broadband Usage Link Removed?

You could always just bookmark it directly - http://portal.plus.net/view_my_broadband_usage/ too...
I'm not sure why it was removed, but I'll ask around on Monday and see if anyone knows.
chickendippers
Grafter
Posts: 58
Thanks: 2
Registered: ‎30-08-2008

Re: Broadband Usage Link Removed?

Thanks Colin,
Good to know I'm not going mad Wink
VileReynard
All Star
Posts: 11,212
Thanks: 307
Fixes: 11
Registered: ‎01-09-2007

Re: Broadband Usage Link Removed?

Quote from: Oldjim
I always use  this link http://portal.plus.net/my.html?action=myconnection

How come you have an interleaving icon?

paulby
Grafter
Posts: 1,619
Registered: ‎26-07-2007

Re: Broadband Usage Link Removed?

Quote
I'm not sure why it was removed, but I'll ask around on Monday and see if anyone knows.

It always seems to be removed from the "Welcome to your Member Centre" page after about a month on a new account and replaced with "Upgrade Account".
Certainly my experience with my own account and those of all my referrals.
198kHz
Aspiring Champion
Posts: 3,518
Thanks: 437
Fixes: 13
Registered: ‎30-07-2008

Re: Broadband Usage Link Removed?

This was raised on 16/10/08 in Rants and Raves, and one of the Plusnet staff said -
"You're not the first to mention this.  This has been flagged to the design team.  We know that VMBU is a link everyone needs to have handy."

Is it still with the design team?
Remember you are unique - just like everyone else
chickendippers
Grafter
Posts: 58
Thanks: 2
Registered: ‎30-08-2008

Re: Broadband Usage Link Removed?

Quote from: axisofevil
How come you have an interleaving icon?

I've got one.
Community Veteran
Posts: 1,264
Registered: ‎04-04-2007

Re: Broadband Usage Link Removed?

Quote from: 4Candles
Is it still with the design team?

I shall ask tomorrow when I get in to the office for you...
198kHz
Aspiring Champion
Posts: 3,518
Thanks: 437
Fixes: 13
Registered: ‎30-07-2008

Re: Broadband Usage Link Removed?

Thanks Colin.  Smiley
Remember you are unique - just like everyone else
Community Veteran
Posts: 1,264
Registered: ‎04-04-2007

Re: Broadband Usage Link Removed?

Have spoken to the designers and we were planning on adding a link to it in the Sitemap at the bottom of every page... unfortunately, there's a code freeze from tomorrow, so it's unlikely this will go out this side of January Sad
jtuck
Newbie
Posts: 4
Registered: ‎12-11-2007

Re: Broadband Usage Link Removed?

Hi everyone, I've been tasked with looking at this thisafternoon so consider it being developed  Smiley
Community Veteran
Posts: 26,746
Thanks: 959
Fixes: 10
Registered: ‎10-04-2007

Re: Broadband Usage Link Removed?

It's done! Smiley
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
pierre_pierre
Grafter
Posts: 19,757
Registered: ‎30-07-2007

Re: Broadband Usage Link Removed?