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Broadband Usage Link Removed?

chickendippers
Grafter
Posts: 58
Thanks: 2
Registered: ‎30-08-2008

Broadband Usage Link Removed?

Am I imagining it, or has the link to My Broadband Usage been removed from the Member Centre and replaced with "Upgrade Account"?
If so, I'm not impressed as that's the main thing I use the Member Centre for, and you've just made it more difficult. I think the poll you ran a few months ago also suggested that was the primary use of the Member Centre.
13 REPLIES 13
Oldjim
Resting Legend
Posts: 38,460
Thanks: 787
Fixes: 63
Registered: ‎15-06-2007

Re: Broadband Usage Link Removed?

Colin
Grafter
Posts: 1,264
Registered: ‎04-04-2007

Re: Broadband Usage Link Removed?

You could always just bookmark it directly - http://portal.plus.net/view_my_broadband_usage/ too...
I'm not sure why it was removed, but I'll ask around on Monday and see if anyone knows.
chickendippers
Grafter
Posts: 58
Thanks: 2
Registered: ‎30-08-2008

Re: Broadband Usage Link Removed?

Thanks Colin,
Good to know I'm not going mad Wink
VileReynard
Hero
Posts: 12,616
Thanks: 582
Fixes: 20
Registered: ‎01-09-2007

Re: Broadband Usage Link Removed?

Quote from: Oldjim
I always use  this link http://portal.plus.net/my.html?action=myconnection

How come you have an interleaving icon?

"In The Beginning Was The Word, And The Word Was Aardvark."

paulby
Grafter
Posts: 1,619
Thanks: 1
Registered: ‎26-07-2007

Re: Broadband Usage Link Removed?

Quote
I'm not sure why it was removed, but I'll ask around on Monday and see if anyone knows.

It always seems to be removed from the "Welcome to your Member Centre" page after about a month on a new account and replaced with "Upgrade Account".
Certainly my experience with my own account and those of all my referrals.
198kHz
Seasoned Hero
Posts: 5,731
Thanks: 2,779
Fixes: 41
Registered: ‎30-07-2008

Re: Broadband Usage Link Removed?

This was raised on 16/10/08 in Rants and Raves, and one of the Plusnet staff said -
"You're not the first to mention this.  This has been flagged to the design team.  We know that VMBU is a link everyone needs to have handy."

Is it still with the design team?
Murphy was an optimist
Zen FTTC 40/10 + Digital Voice   FRITZ!Box 7530
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chickendippers
Grafter
Posts: 58
Thanks: 2
Registered: ‎30-08-2008

Re: Broadband Usage Link Removed?

Quote from: axisofevil
How come you have an interleaving icon?

I've got one.
Colin
Grafter
Posts: 1,264
Registered: ‎04-04-2007

Re: Broadband Usage Link Removed?

Quote from: 4Candles
Is it still with the design team?

I shall ask tomorrow when I get in to the office for you...
198kHz
Seasoned Hero
Posts: 5,731
Thanks: 2,779
Fixes: 41
Registered: ‎30-07-2008

Re: Broadband Usage Link Removed?

Thanks Colin.  Smiley
Murphy was an optimist
Zen FTTC 40/10 + Digital Voice   FRITZ!Box 7530
BT technician (Retired)
Colin
Grafter
Posts: 1,264
Registered: ‎04-04-2007

Re: Broadband Usage Link Removed?

Have spoken to the designers and we were planning on adding a link to it in the Sitemap at the bottom of every page... unfortunately, there's a code freeze from tomorrow, so it's unlikely this will go out this side of January Sad
jtuck
Newbie
Posts: 4
Registered: ‎12-11-2007

Re: Broadband Usage Link Removed?

Hi everyone, I've been tasked with looking at this thisafternoon so consider it being developed  Smiley
jelv
Seasoned Hero
Posts: 26,785
Thanks: 971
Fixes: 10
Registered: ‎10-04-2007

Re: Broadband Usage Link Removed?

It's done! Smiley
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
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pierre_pierre
Grafter
Posts: 19,757
Thanks: 3
Registered: ‎30-07-2007

Re: Broadband Usage Link Removed?