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Baffled

ffox
Rising Star
Posts: 297
Thanks: 30
Registered: ‎08-06-2011

Baffled

Looking through my closed questions I found the following:
Quote
Dxxxx Txxxxxxxx - Products - Port Requests
2:18pm, Monday 11 May 2015
Sent 'auto_destroy' signal to component #22966061 (Netgear WNR3500 - FTTP).

What on earth does it mean?  I'm on FTTC.
3 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 5,824
Thanks: 562
Fixes: 213
Registered: ‎01-01-2012

Re: Baffled

We've carried out some internal work which involved removing this from customers accounts.
It won't cause anyone any issues as we haven't supplied that router for a long time.
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
ffox
Rising Star
Posts: 297
Thanks: 30
Registered: ‎08-06-2011

Re: Baffled

Thanks for the reply.  I'm glad you understand what has happened - can you explain it to me please?  Why was it on my account in the first place?  If I had one and it was online would it have blown up? 
Community Gaffer
Community Gaffer
Posts: 17,667
Thanks: 659
Fixes: 163
Registered: ‎05-04-2007

Re: Baffled

Nothing at all would have happened to your account or router. It was simply a tidy up as this 'component' was no longer needed on accounts so it was removed, nothing at all to worry.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff