Baffled - Plusnet Community

Baffled

Posts: 577

Thanks: 137

Looking through my closed questions I found the following:

Quote
Dxxxx Txxxxxxxx - Products - Port Requests
2:18pm, Monday 11 May 2015
Sent 'auto_destroy' signal to component #22966061 (Netgear WNR3500 - FTTP).

What on earth does it mean? I'm on FTTC.

3 REPLIES 3

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We've carried out some internal work which involved removing this from customers accounts.
It won't cause anyone any issues as we haven't supplied that router for a long time.

After the 3rd of November I will have a limited presence here as I have moved to a new role
If this post resolved your issue please click the 'This fixed my problem' button

Matthew Wheeler
Plusnet Help Team

Posts: 577

Thanks: 137

Thanks for the reply. I'm glad you understand what has happened - can you explain it to me please? Why was it on my account in the first place? If I had one and it was online would it have blown up?

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Nothing at all would have happened to your account or router. It was simply a tidy up as this 'component' was no longer needed on accounts so it was removed, nothing at all to worry.

Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.