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Just tried to find a document on the Plusnet site - Member Centre

Community Veteran
Posts: 38,438
Thanks: 1,015
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Registered: 15-06-2007

Just tried to find a document on the Plusnet site - Member Centre

Where has the search button gone
7 REPLIES
pwatson
Rising Star
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Registered: 26-11-2012

Re: Just tried to find a document on the Plusnet site

Have you tried searching for the search button?  Cheesy
www.plus.net still has a Search box at the top right hand corner for me?  Are you looking at a different page?
Community Veteran
Posts: 38,438
Thanks: 1,015
Fixes: 60
Registered: 15-06-2007

Re: Just tried to find a document on the Plusnet site

I was looking at the pages in the member centre and this is what it used to look like as opposed to http://www.plus.net/help/?home=helptop
Community Veteran
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Registered: 16-10-2014

Re: Just tried to find a document on the Plusnet site - Member Centre

Well if push comes to shove you can always use Google and add site:.plus.net in to the search field.
Community Veteran
Posts: 38,438
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Registered: 15-06-2007

Re: Just tried to find a document on the Plusnet site - Member Centre

That really isn't the point
First they remove the ticket link and then they remove the search button - or was it done at the same time - this is just making things difficult
pwatson
Rising Star
Posts: 2,468
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Registered: 26-11-2012

Re: Just tried to find a document on the Plusnet site - Member Centre

Perhaps too many people were searching for how to submit/check tickets!!
Community Veteran
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Re: Just tried to find a document on the Plusnet site - Member Centre

Quote from: Oldjim
That really isn't the point
First they remove the ticket link and then they remove the search button - or was it done at the same time - this is just making things difficult

No, that's very true, it does seem like there is something they don't want you to find. I wonder if it's just an oversight that will be corrected or if it is permanent what is the reasoning behind it.
southerner
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Posts: 507
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Registered: 27-11-2013

Re: Just tried to find a document on the Plusnet site - Member Centre

Maybe they want you to talk to live chat instead ;-)
I was stunned to find a new link to view tickets the other day in the member portal. Maybe I shouldn't have mentioned that though...