Spam is a major issue for every user and every provider of email. Running an effective email platform is a major challenge for us, and despite a lot of investment the spam situation only seems to have got worse. We know that many customers have seen an increase in the amount of spam received, particularly in the last month.
Christmas is always a busy time for spammers and they have refined their tactics to try and get around spam filters (even though to you and I the emails are obviously still spam). In November we announced a partnership with Postini, who are widely regarded as one of the world’s leaders in the fight against spam.
We’ve already started to integrate the Postini solution into our own mail platform and so far have moved all Metronet, Free-Online and Force9 customers to the new system. We’ll soon be moving PlusNet customers and then we’ll begin the next stage of the integration.
There are other things you can do to help reduce the amount of spam that you receive. Our Manage My Mail tool allows you to set up spam protection and choose how to deal with any spam that does make it past our spam filters. You can also set up extra mailboxes, aliases and re-directs should you wish. Read more about Manage My Mail
There will be more news in the next few days about the Postini partnership, so keep an eye on the Community Site for updates.