It’s that time of year again folks, the uSwitch.com Broadband Satisfaction Awards 2011 have been announced, and we’re very excited to let you know that we’ve won 4 awards! Our accolades this time around include the coveted ‘Best overall customer satisfaction award’. Please take a look at the uSwitch Broadband Customer Satisfaction Awards for more details including the other 3 awards we won and the 5 we came very close indeed to winning.
It’s smiles all round again here at Plusnet Towers and I’m sure we’ll be taking a close look at what we can do to take a few more awards next time. Congratulations to O2 for taking the awards we didn't quite scoop this year but we'll be back again next year for another crack at them. We’d like to send out our heart-felt thanks to everyone that took the time to complete the survey and for their continued support. We also hope that you’ll join us on giving our hard working call centre staff a well earned pat on the back for their part in helping us achieve this.