You may have noticed a few changes round here – we’ve just moved to our new, improved Community site, and it’s better than ever. Our old site was looking a bit tired, so we’ve brought it bang up to date with a new design, and new forums, and blog!
Don’t worry, our Community will still be managed by you, our customers, and you’ll still be able to find solutions to problems and connect with other Plusnet customers. These things won’t change, but there are some exciting new features:
Thanks and fixes – giving you the ability to show your appreciation for other users’ help, and make it clear to others if a post fixes an issue.
Mobile optimised – now you’ll be able to browse and interact on our Community wherever you are.
Brand new blog – our old blog was in need of a bit of a refresh, so we’ve given it a facelift and a new home.
If you haven’t already, you’ll need to visit the Community homepage and login with your current username. You’ll be prompted to reset your password. Once you’ve done this, you’ll be able to continue posting on our forums as before.
But that’s not all! As soon as you've successfully logged in to the new site you'll be automatically entered into our competition, with a chance to win a huge 42" TV, so log in to make sure you don’t miss out! You'll have until 18th April to be in with a chance of winning.