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No Premium Rate for Now

No Premium Rate for Now

No Premium Rate for Now

Earlier today, we made the following announcement :

Over the last few weeks we have made significant improvements to our response times and call answer rates on our 0845 numbers, and are currently progressing well through a backlog of tickets. Due to this, we have made the decision not to reinstate the Premium Rate numbers for the time being, and instead have decided to maintain the focus on delivering essential support better and more efficiently. We will review this situation in a couple of weeks, and will make a final decision whether to reinstate the Premium Rate numbers then. Kind Regards Mand Beckett Customer Support

I personally think this is a welcomed move and makes a lot of sense in the current climate.

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