Today we have been made aware that a small number of our customers who did not change their passwords have experienced a compromise to their FTP space. As a result, in order to totally protect all of our customers, we have today implemented an automatic password change for every control panel & FTP password that was not previously reset. To ensure complete security when communicating your new passwords to you, we will take the stringent measure of sending the new control panel password via Royal Mail. Please note that the email password reminder system will not work from the time you receive this mail, to the time you log in with your new control panel password.
Now, I'm one of the people that haven't changed their passwords, but then I don't use Fasthosts (or UKReg) any more so didn't see an urgent need to do so. The card I'd used for them had also expired about 3 years ago anyway, which was another reason for my lack of concern. I am, however, impressed with the fact that they are now sending me a new password out through the standard post even if I am concerned that I won't have actually received it before I can now no longer log in. Glad to see that they are taking measures to keep people safe though.