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Activation Fee Changes

Activation Fee Changes

Activation Fee Changes

We're pleased to confirm that, in line with BT Wholesale price decreases, we have reduced the cost of the line activation charge from £47.00 to £40.00. This change was rolled out to new customers signing up and moving house from last Thursday. Of course, customers can still choose to pay nothing if they stay with us for 12-months as part of our Free Broadband Setup offer. In similar news, we have also removed the House Move admin fee that was previously £5.88. So, customers can now move their Broadband choosing to either pay the £40.00 activation fee for their new line, or defer this as part of a similar offer as detailed above. (Full terms here.) If you have any questions, please visit the Discussion Forums on our Portal.

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