Get our superfast unlimited fibre broadband
Great-value deals on unlimited broadband
Flexible and affordable sim only deals with no contract
Our network reaches over 99% of the UK, so we've got you covered
Low on minutes, data or texts? Just add one of our bolt-ons
Quick and easy access to your account, services, bills and tools
View and manage your mobile account, tariff and usage
ok so turns out my new super duper router has gone duff.
ive plugged in my old plusnet homehub, please can i have a firmware upgrade?
if the firmware upgrade sorts the wireless issue i had then the superduper can go back to the shop.
my router is on
Plusnet Hub One | Software version 18.104.22.168.83.8.226 | Last updated Unknown
Go to the fix.
Can you please PM me the serial number and MAC address from the bottom of the router and I will look into getting this arranged for you.