WiFi issue with Hub One
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WiFi issue with Hub One
20-04-2020 9:07 PM
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Hi,
I upgraded to fibre on 26th March 2020 and I am experiencing ongoing issues with the WiFi broadband connection and dropouts.
My details are:
- I am using a Hub One
- I have tried disabling the 5GHz network and using 2.4GHz but the problem still remains
- I have changed as many devices as possible to use an ethernet connection and this works fine
- I am only using three Apple devices (two iPhones and one iPad) on the wireless connection
- If I restart the router then the wireless connection works for approx 1 day before the same issues return
- My routers firmware ends in 263 so assume this is the latest version
Any help, support or advice would be greatly appreciated.
Thanks, Liam
Re: WiFi issue with Hub One
20-04-2020 9:32 PM
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Select channels least or not used for your settings.
On 5ghz you ave wider selection, but less range.
The router has a poor reputation re wifi; if you have your old one from your
pre PN days, try configuring that to PN settings.
Re: WiFi issue with Hub One
20-04-2020 9:50 PM
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Thanks for the info. I will check this out.
Liam
Re: WiFi issue with Hub One
20-04-2020 10:18 PM
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This topic has been moved from Fibre Broadband to My Router.
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: WiFi issue with Hub One
21-04-2020 3:50 PM
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@Marshy1081, had you not said you were experiencing problems with the 2.4GHz radio, then I'd have assume your issue was related to this.
I've pushed an update to your router regardless, so it will be interesting to hear if it's helped?
You'll need to reboot the device at your inconveneince to apply the changes.
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: WiFi issue with Hub One
21-04-2020 4:04 PM
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Thank you @bobpullen for the firmware update, I have rebooted my router and will monitor the WiFi connection and let you know if this resolves the ongoing issue.
Liam
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