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WiFi dropout.

Carlblenkinsop
Newbie
Posts: 2
Registered: ‎30-09-2019

WiFi dropout.

Hello, I’ve read through some threads and I think a firmware update could help me with WiFi dropouts. Could someone advise me on how to update my plusnet hub one please.
Thanks
3 REPLIES 3
Baldrick1
Moderator
Moderator
Posts: 11,965
Thanks: 5,335
Fixes: 421
Registered: ‎30-06-2016

Re: WiFi dropout.

Only Plusnet can update yout firmware. If you log into your router and check your current firmware version the latest ends .263.

Some wifi drop out problems can be solved by separating the 2.4 and 5 GHz bands see https://community.plus.net/t5/My-Router/2-4ghz-and-or-5ghz-best-practice/m-p/1351966#M840

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Gel
Aspiring Champion
Posts: 2,343
Thanks: 300
Fixes: 29
Registered: ‎02-08-2007

Re: WiFi dropout.

Also use the forum's SEARCH button to see suggestions on improving Hub One's WiFi performance, which admittedly

isn't it's strong point!

You could consider using your previous router, and reconfigure it's settings.

Carlblenkinsop
Newbie
Posts: 2
Registered: ‎30-09-2019

Re: WiFi dropout.

Thanks for the reply. I’ve change the settings and I’ll give it a go. 👍