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Warm Reset

feeps
Grafter
Posts: 37
Thanks: 5
Registered: ‎10-08-2018

Warm Reset

Howdy,

 

Connection been stable as a rock, uptime of somethink like 15 days at 55mb and 2.5db-3db down, then yesterday it decided to "warm reset" itself, dropped 2mb while at it down to 53mb. Sad

 

00:01:08, 01 Jan.

dsl:VDSL link Up: Down Rate=51936Kbps, Up Rate=7408Kbps, SNR Margin Down=6.10dB, SNR Margin Up=3.00dB

00:00:35, 01 Jan.

:The Modem has successfully powered up

00:00:35, 01 Jan.

:WDG Laststatus:: # Current boot was caused by Soft Reset (SAAF)

00:00:28, 01 Jan.

:The Modem underwent a warm reset

00:00:23, 01 Jan.

:WAN: ethernet as LAN

 

So my question is what is a warm reset and why did it do it?

 

Regards,

Feeps

Geek, Photographer, Gamer.
4 REPLIES 4
MasterOfReality
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,640
Fixes: 57
Registered: ‎26-03-2018

Re: Warm Reset

Hi @feeps 

 

Are you using the Plusnet supplier router or your own? 

 

Your RADIUS logs don't seem to match up with the logs you have posted above; 

 

 

If you are indeed using a 3rd party router - I'd hazard a guess that there was an update of some kind? 

 

Thanks, 

MoR

feeps
Grafter
Posts: 37
Thanks: 5
Registered: ‎10-08-2018

Re: Warm Reset

Hi @MasterOfReality, using the BT HH6. I thought that also, but the firmware and date are the same as before :

 

SG4B1000B540

24-Aug-2018

 

Does BT force router reboots after a set period of time then? Huh

 

Regards,

Feeps

Geek, Photographer, Gamer.
Baldrick1
Moderator
Moderator
Posts: 11,769
Thanks: 5,231
Fixes: 420
Registered: ‎30-06-2016

Re: Warm Reset


@feeps wrote:
Does BT force router reboots after a set period of time then? Huh
Yes. Every 14 days without fail. If you check the log you will also find a TR69 event, presumably checking for updates, every 24 hours.

 

Moderator and Customer
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feeps
Grafter
Posts: 37
Thanks: 5
Registered: ‎10-08-2018

Re: Warm Reset

thanks for the reply and answering my question at the same time Smiley

Geek, Photographer, Gamer.