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Warm Reset

feeps
Grafter
Posts: 37
Thanks: 5
Registered: ‎10-08-2018

Warm Reset

Howdy,

 

Connection been stable as a rock, uptime of somethink like 15 days at 55mb and 2.5db-3db down, then yesterday it decided to "warm reset" itself, dropped 2mb while at it down to 53mb. Sad

 

00:01:08, 01 Jan.

dsl:VDSL link Up: Down Rate=51936Kbps, Up Rate=7408Kbps, SNR Margin Down=6.10dB, SNR Margin Up=3.00dB

00:00:35, 01 Jan.

:The Modem has successfully powered up

00:00:35, 01 Jan.

:WDG Laststatus:: # Current boot was caused by Soft Reset (SAAF)

00:00:28, 01 Jan.

:The Modem underwent a warm reset

00:00:23, 01 Jan.

:WAN: ethernet as LAN

 

So my question is what is a warm reset and why did it do it?

 

Regards,

Feeps

Geek, Photographer, Gamer.
4 REPLIES 4
MasterOfReality
Plusnet Help Team
Plusnet Help Team
Posts: 1,639
Thanks: 275
Fixes: 57
Registered: ‎26-03-2018

Re: Warm Reset

Hi @feeps 

 

Are you using the Plusnet supplier router or your own? 

 

Your RADIUS logs don't seem to match up with the logs you have posted above; 

 

 

If you are indeed using a 3rd party router - I'd hazard a guess that there was an update of some kind? 

 

Thanks, 

MoR

If this post resolved your issue please click the 'This fixed my problem' button
 MoR
 Plusnet Help Team
feeps
Grafter
Posts: 37
Thanks: 5
Registered: ‎10-08-2018

Re: Warm Reset

Hi @MasterOfReality, using the BT HH6. I thought that also, but the firmware and date are the same as before :

 

SG4B1000B540

24-Aug-2018

 

Does BT force router reboots after a set period of time then? Huh

 

Regards,

Feeps

Geek, Photographer, Gamer.
Baldrick1
Seasoned Hero
Posts: 6,042
Thanks: 2,673
Fixes: 180
Registered: ‎30-06-2016

Re: Warm Reset


@feeps wrote:
Does BT force router reboots after a set period of time then? Huh
Yes. Every 14 days without fail. If you check the log you will also find a TR69 event, presumably checking for updates, every 24 hours.

 

feeps
Grafter
Posts: 37
Thanks: 5
Registered: ‎10-08-2018

Re: Warm Reset

thanks for the reply and answering my question at the same time Smiley

Geek, Photographer, Gamer.