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Unable to connect existing smart electric radiators after full fibre installation.

Billy12
Newbie
Posts: 1
Registered: 3 weeks ago

Unable to connect existing smart electric radiators after full fibre installation.

Existing smart radiators were working on previous broad band.
3 REPLIES 3
MisterW
Superuser
Superuser
Posts: 15,987
Thanks: 6,034
Fixes: 437
Registered: ‎30-07-2007

Re: Unable to connect existing smart electric radiators after full fibre installation.

@Billy12  were you previously with Plusnet or another ISP ?

Which router are you now using ? and which one previously ?

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Gel
Aspiring Champion
Posts: 2,361
Thanks: 296
Fixes: 29
Registered: ‎02-08-2007

Re: Unable to connect existing smart electric radiators after full fibre installation.

Baldrick1
Moderator
Moderator
Posts: 12,203
Thanks: 5,421
Fixes: 427
Registered: ‎30-06-2016

Re: Unable to connect existing smart electric radiators after full fibre installation.

Moderator's note:
Thread moved from Email to My Router

Moderator and Customer
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