Solid green light
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- Plusnet Community
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- Solid green light
Solid green light
14-05-2022 7:17 PM
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As soon as it powers on it goes straight to a solid green light which blinks every 45 seconds or so.
Any advice on how to sort this?
Re: Solid green light
14-05-2022 7:49 PM - edited 14-05-2022 7:50 PM
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Is your phone line working?
Have you reported a fault?
PS - which router do you have?
Re: Solid green light
14-05-2022 9:05 PM
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If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: Solid green light
14-05-2022 9:59 PM
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I have the hub two.
Re: Solid green light
14-05-2022 10:15 PM
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A simple corded phone is one of the best tools you can have to narrow down broadband faults delivered over a telephone line - you can pick them up for less than £10 or even borrow one from a neighbour.
Not a lot anyone on here can do to help until you report a fault, resolution could be quicker if you were able to narrow it down to phone line or broadband.
Re: Solid green light
14-05-2022 10:45 PM
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Do you have any devices wired directly to the router? If so, do you still face the same problem if you unplug their respective ethernet cables?
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Solid green light
15-05-2022 8:38 AM
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I left the router off overnight and did a factory reset before powering it up this morning. Problem seems to have disappeared now as router has connected.
Thanks for your input guys.
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