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Plusnet Hub Two Firmware

Correlated
Grafter
Posts: 30
Thanks: 5
Registered: ‎26-07-2021

Plusnet Hub Two Firmware

The firmware on my hub two has recently updated which has caused issues with something I use that I don't really want to go in to here.

However my question is - how do I roll back the firmware and prevent it from updating in the future?

I've tried factory reset via the hub menu - this did not roll back the firmware.

 

Firmware version:v0.06.00.12134-PN
Firmware updated:16-May-2022
2 REPLIES 2
jab1
Legend
Posts: 17,428
Thanks: 5,669
Fixes: 260
Registered: ‎24-02-2012

Re: Plusnet Hub Two

As I understand it, you cannot prevent updates to the firmware, and you cannot 'roll back' - this is all controlled by a central server.

John
bobpullen
Community Gaffer
Community Gaffer
Posts: 16,904
Thanks: 5,012
Fixes: 316
Registered: ‎04-04-2007

Re: Plusnet Hub Two

There isn't an official route to rolling the firmware back but it is technically possible.

I recognise you seemingly do not want to explain what the problem is, but if you're comfortable taking the discussion 'offline' then feel free to drop me a private message and we can take it from there.

If there is a regression with the firmware that may affect other customers then I am keen to understand what the problem is so we can address it.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵