Router connection
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Router connection
30-10-2021 11:08 PM
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Re: Router connection
31-10-2021 7:57 AM - edited 31-10-2021 7:59 AM
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Which hub do you have?
https://www.plus.net/help/broadband/router-setup-guides/
If you have superfast fibre, it will probably be the Hub One.
In which case, try separating the 2.4 and 5 GHz wifi. Known issue with iOS devices.
https://community.plus.net/t5/My-Router/2-4ghz-and-or-5ghz-best-practice/td-p/1351950
If you find the 5 GHz wifi stops working for all devices, it may be the issue described here afflicting the Hub One. You would need to request an update for your hub
https://community.plus.net/t5/My-Router/Hub-One-5GHz-WiFi-issue/td-p/1696363
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