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Plusnet Hub One Bandwidth Settings

Becky25
Newbie
Posts: 1
Registered: 29-03-2018

Plusnet Hub One Bandwidth Settings

I've recently bought some Sonoff smart wifi switches so that I can control appliances via voice command using the Amazon Echo Dot.

I've managed to link my Amazon Echo to my eWelink App account, but I can't connect my eWelink App to the my fibre wifi on account that it does not support 5Ghz bandwith .

Does anyone know how I can change my Hub One bandwidth settings from 5Ghz to 2.4Ghz so that I'm able to pair the eWelink App to my router. 

3 REPLIES
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Re: Plusnet Hub One Bandwidth Settings

Moderators Note.
Moved to correct forum board.

Customer / Moderator / If it helped click the thumb / If it fixed it click 'This fixed my problem'

Moderator
Moderator
Posts: 18,508
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Registered: 11-01-2008

Re: Plusnet Hub One Bandwidth Settings

If you go into Advanced Settings > Wireless on your router you can split the 5GHz and 2.4GHz bands - that should achieve what you want. 

Customer / Moderator / If it helped click the thumb / If it fixed it click 'This fixed my problem'

Community Veteran
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Registered: 13-08-2015

Re: Plusnet Hub One Bandwidth Settings

So that you know which service you are connected to, it is advisable to add "5" to the 5Ghz band.