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Only busy WiFi channels are available?

JMak
Newbie
Posts: 1
Registered: ‎27-01-2023

Only busy WiFi channels are available?

I go to advanced settings in my Hub One and it only gives 3 channel options or "smart" for 2.4ghz and 5ghz and those channels are already full of signals. Why can't I use one of the empty channels that the WiFi analyser recommends? Why are those channels not available to be used on this router?
1 REPLY 1
Townman
Superuser
Superuser
Posts: 23,200
Thanks: 9,719
Fixes: 162
Registered: ‎22-08-2007

Re: Only busy WiFi channels are available?

A WiFi signal overlaps two channels either side of its designated channel. Being co-resident with busy channels is much less of an issue than being on overlapped channels “bleed over”. Overlapped channels is detrimental to the experience for every one. Stick to channels 1, 6 and 11.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.