cancel
Showing results for 
Search instead for 
Did you mean: 

New router

Angie64
Newbie
Posts: 1
Registered: ‎16-01-2021

New router

Upgraded to fibre broadband still waiting for new router to arrive not heard anything from plus net only confirmation of order, tried ringing customer service and gave up after 50 minutes, what’s going on?
1 REPLY 1
csmith94
Plusnet Help Team
Plusnet Help Team
Posts: 19
Thanks: 2
Fixes: 2
Registered: ‎01-12-2020

Re: New router

Hi @Angie64,

 

I have looked into the account and left a ticket to address the query you have sent to us. You can find the ticket here

 

The same information has also been sent to your email.

 Curtis Smith
 Plusnet Help Team