cancel
Showing results for 
Search instead for 
Did you mean: 

New modem router

ogower
Grafter
Posts: 35
Thanks: 5
Fixes: 1
Registered: ‎12-04-2013

New modem router

I have an old Openreach modem from Plusnet (labelled NGA ECI-CPE MODEM TYPE 1B, manufactured 2012), connected to my own AsusRT-AC66U B1 router, as the Plusnet router I had was poor.  The Openreach engineer attended today and expressed surprise at seeing the modem and noted that Plusnet should be able to send me a new modem router.  I am also out of contract and considering renewing, as I could obviously obtain a new modem router from Sky or BT but would hope to get a new one from Plusnet.

 

Does anyone know how I would go about getting the latest modem router from Plusnet? 

 

2 REPLIES 2
Baldrick1
Moderator
Moderator
Posts: 11,838
Thanks: 5,272
Fixes: 421
Registered: ‎30-06-2016

Re: New modem router

@ogower 

If you take out a new contract and ask they will give you a Hub One combined modem/router, you just pay the P&P.

Moderator and Customer
If this helped - select the Thumb
If it fixed it,  help others - select 'This Fixed My Problem'

Strat
Community Veteran
Posts: 31,320
Thanks: 1,609
Fixes: 565
Registered: ‎14-04-2007

Re: New modem router

Moderators Note
This topic has been moved from Fibre Broadband to My Router.
Windows 10 Firefox 109.0 (64-bit)
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine