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New Router

XWizBT
Newbie
Posts: 1
Registered: ‎07-02-2021

New Router

I've had the same router since joining Plusnet in 2015. It's started to become a little unstable, and the connection has suffered. Since I've renewed a couple of times, I'm wondering how I can request a replacement router. Lots of topics on here asking the same, but I can't find a solution…

How do I order a new router?

1 REPLY 1
jab1
Seasoned Hero
Posts: 7,955
Thanks: 2,648
Fixes: 84
Registered: ‎24-02-2012

Re: New Router

@XWizBT , welcome to the forums. When is your next renewal due - if you want a new Plusnet router, I would suggest you request one at that time - the price of one mid-contract is around, IIRC, £100.00 and not worth it.

You would be better all round to buy a second-hand BT HH6 from eBay - connection and set-up details are at the top of this board.

John