New FTTP with variable speed

[#1]

@mwwagain 

Hi again realised I hadnt answered part of your question. . I have nothing else attached to wifi. No wifi extenders etc . Not sure what powerlines are so Im sure I dont have them either.

[#2]

@Bamboozled 

1) That will be the Hub's management password found on the card which has the wifi password.

2) yes click the box which says the current channel.

3) There should be no need to change the 5GHz channel.

Hope this helps

Dan.

Edit: powerline adapters are used to extend LAN connection through your 13amp sockets

[#3]

@MisterW 

Hi again.

Just wondering about my Router being nearer to the adjoining property one 

My Wife complains about the connection dropping on her Ipad which is only 18 months old (ish) but she is virtually sat next to our repositioned Router .... but is closer to next doors Router since ours was moved

So wondering whether she would be affected all the time or only when they are using their devices ?

I ask because they are out at work and both are away from home for 10 or 12 hours during the week but here at Weekends as well as night time

We have always been able to see our neighbours Wi Fi (both left and right) when opening Settings and they have of course a Padlock sign with them. As far as we know they have never been a problem to us

Cheers again jt

[#4]

@Dan_the_Van 

Yes indeed it does and thanks very much for your patience. Have found the Router password now , had never really noticed it previously

Im hopeful (nay confident) that your suggestion will solve the problem . I will of course report back asap

Hope the Ribs get better soon 

Cheers JT

[#5]

@Bamboozled 

Just wondering about my Router being nearer to the adjoining property one 

Routers try and be 'clever' and automatically pick a channel that has least interference from adjacent networks. Often this doesnt work very well and using a Wireless analyzer app and manually setting the channel works better.

@Dan_the_Van 

There should be no need to change the 5GHz channel.

I'd agree with that in principle as the 5ghz signal has a shorter range and so adjacent networks shouldnt interfere. The problem is that many routers are set for 80Mhz (or even 160Mhz) bandwidth to achieve maximum throughput and so when set on ch 36 (as most seem to be)  they take up all the non DFS spectrum. So if the adjacent network is close enough then its bound to interfere. Using the DFS or higher channels can be tricky, many routers dont support them. 

Does the Hub 2 support the DFS channels 52-64 or even the non-DFS 149-165 ?

[#6]

@MisterW 

Does the Hub 2 support the DFS channels 52-64 or even the non-DFS 149-165

Probably not as the only channels available are 36, 40, 44, and 48. Channel width 2.4Ghz is 20, 5GHz is 80

The Hub Two is an old router and should not be offered to Full Fibre 900 customers - that's another topic.

[#7]

Probably not as the only channels available are 36, 40, 44, and 48. Channel width 2.4Ghz is 20, 5GHz is 80

In that case, there's nothing that can be changed on the 5ghz band. At 80Mhz channel width its already using all of its available channels!

[#8]

@Dan_the_Van 

Hi Dan , got " brave " and changed to Channel 1 as per instructions . Dead easy and save changes as instructed. Problem seems to have improved but not gone , so I just changed to 11

I got wife under duress to disconnect from Wifi and rejoin Network when I switched to Channel 1 and may do the same with Channel 11.

If 11 doesnt stop the problem I will have to get her to switch the Ipad "off" and go for a restart as it seems to be that device only that is affected , and mostly she tells me whenever she switches to look at the news , as Games she plays dont seem to be affected.

@Baldrick1  suggested a trial using an Ethernet Cable but I am hoping to carry on as we are as the TV is unaffected unless it has minor blips that are not noticeable and my Mobile and Tablet dont seem affected even though I am using them in other parts of Bungalow

Cheers JT ... hoping for no notifications from Wife today

[#9]

@Dan_the_Van 

Hi Dan ... I noted your comment on the Hub 2 above (last Tuesday) . Might mine be the problem do you think ? I didnt get a new one for this Installation as I did have a Hub Two though I only had FTTC till recently.

If it is a potential weak link are they available to buy and at what cost pls

PS . Only really a relevant question if Channel 11 doesnt fix the niggle

Cheers JT 

[#10]

@Bamboozled 

The problem WiFi reception there a many variables, where practical wired connections are best, for me everything is WiFi.  Where I live the houses are not that close together so interference from adjacent routers WiFi is minimal.

I do have a powerline adapter extension to the garage for a wireless access point for ring camera and some smart lights. also a couple of linux boxes.

For your speed the Hub two should be fine, but it is WiFi 5, WiFi standards have moved on with newer devices (smart phones and tablets) supporting WiFi 6 or 7 which has improvements for reception and speed, but you'd need a WiFi 6 or better device to benefit.

I've used TP-Link routers for a while now (currently a AX53), others here have recommended other makes. You need to look for one with at least WiFi 6 I can see some no more than £70 on Amazon.

[#11]

@Dan_the_Van 

Sad to report Channel 11 eventually faltered for a small outage to Wifes Ipad so I started on C6 then tried C1 and then C11 and all give the same fault "now and again" I would just live with it but am being pressed to solve it , as , we are paying for something better and getting a poorer service

@Baldrick1  suggested running an ethernet Cable to the TV but the TV is no trouble just using wi fi and neither is my Laptop nor Mobile phone but is he suggesting (as I would only be guessing) that having the TV getting signal via Ethernet Cable would give better wi fi speed to the Ipad ?

Once again thanks for your view(s) on this  Regards JT

[#12]

@Bamboozled 

You reported that you have FTTP. You can have up to 100m of CAT5e or better Ethernet cable between Openreach ONT and router. My suggestion is that you use this long Ethernet cable to move the router back to the original location.

[#13]

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@Bamboozled wrote:

@Dan_the_Van 

Sad to report Channel 11 eventually faltered for a small outage to Wifes Ipad so I started on C6 then tried C1 and then C11 and all give the same fault "now and again" I would just live with it but am being pressed to solve it , as , we are paying for something better and getting a poorer service

@Baldrick1  suggested running an ethernet Cable to the TV but the TV is no trouble just using wi fi and neither is my Laptop nor Mobile phone but is he suggesting (as I would only be guessing) that having the TV getting signal via Ethernet Cable would give better wi fi speed to the Ipad ?

Once again thanks for your view(s) on this  Regards JT

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Is the iPad on a 2.4 or the 5GHz wifi system ?

Wiring everything you can means the 'vital' wifi to your wifes' iPad can get a 'word in edgewise' in the wifi conversations.  Think of the TV's as the loudest pub bore with the most annyoing laugh while you are trying to have a quiet conversation.

Extending the pub analogy, it is also possible that aethetic design over function means the iPad is 'a bit deaf' or 'a bit fussy'.  Some random searches suggest a problem with iOS18 or the randomised MAC address function ?

While this comment may be unwelcome (especially in the wife department), as far as 'paying more for poorer service' goes PlusNet responsibility stops in the router.  If a wired connection works as specified, local wifi issues are not a PlusNet problem nor a cause to reject.

[#14]

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@mwwagain wrote:

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Is the iPad on a 2.4 or the 5GHz wifi system ?

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A good question, @mwwagain , but from my experience, and others, Apple devices will tend to fix on 5Ghz, if they are within range.