Then why not say what actual issues you are having and why you need to reboot it?
A good start would be to provide some basic information, such as this shamelessly copied frm an earlier post from @jab1
BT Broadband(obscuring your phone number) and BTW Performance Tester - Over a wired (Ethernet) connection if at all possible, please report the 'ADDITIONAL DIAGNOSTICS', and sight of the broadband connection status from your Hub (with the 'Username' obscured) would be a good starting point.
For the Hub One -
Navigate from the Home Screen to Troubleshooting > Helpdesk
For the Hub Two -
Navigate from the Home Screen to Advanced Settings > Technical Log > Information
It may also be a good idea to report the results of a Quiet Line Test - dial 17070 option 2 from a (preferably corded) phone. After the confirmation of your phone number, there should be total silence apart from the regular 'Quiet Line Test' announcement. Any other noise - report a PHONE fault first.
If you are unsure about any of the above, please just ask - I am happy to help.
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