HubOne router wont stay connected?
Any ideas or fixes? This is getting beyond a joke I had to use my mobile hotspot today to work.
Re: HubOne router wont stay connected?
Hiya NadiaD, thanks for getting in touch.
I am really sorry for the issues with your service and issues getting through to our team. I can certainly understand the inconvenience this is causing.
I have tested your line today and this has detected a fault in the network. I have now raised this to our suppliers for you and we'll need to look at sending you an engineer.
I have created a fault ticket here: https://www.plus.net/wizard/?p=view_question&id=219489631 with the next steps in getting this progressed.
If you can please reply on the ticket with the requested information (and let us know on here once done) we can get that progressed for you.