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Hub one updates...

Posts: 5
Registered: ‎08-08-2018

Hub one updates...

How do I get my Hub One to update?

1. Product name: Plusnet Hub
2. Serial number: +081441+NQ54603580
3. Firmware version: Software version Last updated Unknown
4. Board version: Plusnet Hub One

Thanks in advance
Plusnet Help Team
Plusnet Help Team
Posts: 647
Thanks: 174
Fixes: 26
Registered: ‎11-01-2018

Re: Hub one updates...


Hi @Opal


If you follow the steps below it should force the Hub One to update its firmware.


1). Turn off the router using the power button on the back of the router.

2). Insert a pin (or similar) into the reset hole that is next to the power button whilst the router is turned off.

3). Turn on the router keeping the pin in the hole.

4). Keep the pin in the hole for ten seconds and then release.

5). Allow the router to reset.


Let us now how you get on.


Best wishes,



If this post resolved your issue please click the 'This fixed my problem' button
 Dave G
 Plusnet Help Team