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Hub One router rejecting admin password

FIXED
Aspiring Pro
Posts: 175
Thanks: 23
Fixes: 4
Registered: ‎19-12-2010

Hub One router rejecting admin password

I cannot log in to my hub one router. It will not accept my password. I tried resetting it to factory settings in the hope it would then accept the original admin password, but it still won't do that. Help! What do I do now?
2 REPLIES 2
Aspiring Pro
Posts: 175
Thanks: 23
Fixes: 4
Registered: ‎19-12-2010

Re: Hub One router rejecting admin password

Fix

Resolved! I had an upgrade on my PC which turned JavaScript off on my browser! the router needs JS, so all's well now.

 

Rising Star
Posts: 161
Thanks: 10
Registered: ‎14-03-2012

Re: Hub One router rejecting admin password

That's weird, because mine has recently started doing this.

Yesterday I put in the admin password and it told me it was incorrect. I tried again after checking caps etc. Then I typed out the password in notepad and pasted it in and again it refused and locked me out for a minute.

I closed the browser, waited and opened the browser and tried again and this time it worked.

 

Today I tried the same thing when it failed and it still refused. Keeping the same browser window open I reset the router.

When it came back online I refreshed the page and typed in the password and it let me in.. ?!!

 

(PC using Chrome)