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Hub 2 router

JillF
Newbie
Posts: 1
Registered: ‎09-03-2022

Hub 2 router

Have just installed my new Hub 2 router.  Then I have been sent a message with Broadband user name.  It says enter it into the router.... how do I do that?

4 REPLIES 4
jab1
Legend
Posts: 17,024
Thanks: 5,447
Fixes: 254
Registered: ‎24-02-2012

Re: Hub 2 router

@JillF Welcome to the forums. I don't have the Hub2, but someone kindly sent me some screenshots of the settings, so try this.

Navigate to the screen shown below - you will have to login to the Hub to do this, then enter your username (whateveritis@plusdsl.net) and the password that goes with it - if there is a 'save' option, click that, if not, just exit the Hub and it should save it for you.

3.Hub2 broadband.pngAny problems, come back and say, and I might be able to point someone with more knowledge your way.

John
bobpullen
Community Gaffer
Community Gaffer
Posts: 16,887
Thanks: 4,979
Fixes: 316
Registered: ‎04-04-2007

Re: Hub 2 router

You shouldn't have to manually alter any settings. If we sent you the Hub Two, then it should automatically configure itself within 5 mins or so of being connected to your broadband line.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

jab1
Legend
Posts: 17,024
Thanks: 5,447
Fixes: 254
Registered: ‎24-02-2012

Re: Hub 2 router

I thought it was strange, Bob, but the lady asked, so I replied - next time, I'll keep quiet. 😉

John
adam945
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 2,319
Fixes: 113
Registered: ‎01-12-2020

Re: Hub 2 router

It looks like your router is now configured correctly with your username @JillF

Let me know if you have any further issues at all. Smiley 

 Adam
 Plusnet Help Team - Leeds