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Connecting my fibre broadband

Lendon92
Browser
Posts: 1
Registered: ‎21-10-2021

Connecting my fibre broadband

Hi, I’ve recently had a upgrade and my new router has been delivered but it says I need a laptop or computer to turn set the WIFI up. Is there a way to this without a computer as currently I don’t have one.
2 REPLIES 2
Strat
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Registered: ‎14-04-2007

Re: Connecting my fibre broadband

Moderators Note
This topic has been moved from Fibre Broadband to My Router.
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Gandalf
Community Gaffer
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Registered: ‎21-04-2017

Re: Connecting my fibre broadband

Thanks for your post @Lendon92 and welcome to our Community Forums.

You shouldn't need a laptop or computer as just connecting a mobile device to your router's WiFi should also work.

Having said that, I've tested your line and the tests are showing a problem at the cabinet (the green box in the road) so I've raised a fault with Openreach and we'll provide an update as soon as we know more.

Feel free to post back though with how it goes over the next 24-48 hours. 

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role within Plusnet.
 Anoush Mortazavi
 Plusnet