cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Connecting my fibre broadband

Lendon92
Newbie
Posts: 1
Registered: ‎21-10-2021

Connecting my fibre broadband

‎21-10-2021 10:47 AM

Hi, I’ve recently had a upgrade and my new router has been delivered but it says I need a laptop or computer to turn set the WIFI up. Is there a way to this without a computer as currently I don’t have one.
Message 1 of 3
(387 Views)
0 Thanks
2 REPLIES 2
Strat
Community Veteran
Posts: 31,320
Thanks: 1,609
Fixes: 565
Registered: ‎14-04-2007

Re: Connecting my fibre broadband

‎21-10-2021 10:53 AM

Moderators Note
This topic has been moved from Fibre Broadband to My Router.
Windows 10 Firefox 109.0 (64-bit)
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Message 2 of 3
(382 Views)
0 Thanks
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,571
Thanks: 10,287
Fixes: 1,600
Registered: ‎21-04-2017

Re: Connecting my fibre broadband

‎21-10-2021 1:59 PM

Thanks for your post @Lendon92 and welcome to our Community Forums.

You shouldn't need a laptop or computer as just connecting a mobile device to your router's WiFi should also work.

Having said that, I've tested your line and the tests are showing a problem at the cabinet (the green box in the road) so I've raised a fault with Openreach and we'll provide an update as soon as we know more.

Feel free to post back though with how it goes over the next 24-48 hours. 

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
Message 3 of 3
(352 Views)
0 Thanks