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Cannot access the Hub Manager Page. Any suggestions?

Gary4
Newbie
Posts: 2
Registered: ‎05-03-2021

Cannot access the Hub Manager Page. Any suggestions?

192.168.1.254 This does work to allow me to access the Hub Manager Page.

9 REPLIES 9
Champnet
Seasoned Champion
Posts: 1,738
Thanks: 570
Fixes: 7
Registered: ‎25-07-2007

Re: Cannot access the Hub Manager Page. Any suggestions?

Any message ? Is 192.168.1.254 the IP address of your hub ? try pinging it. 

jab1
Seasoned Hero
Posts: 7,343
Thanks: 2,495
Fixes: 74
Registered: ‎24-02-2012

Re: Cannot access the Hub Manager Page. Any suggestions?

Where are you entering the address? Hopefully in the address bar at the top of the page, and not in a search box. That IS the correct address for the Hub.

John
Gary4
Newbie
Posts: 2
Registered: ‎05-03-2021

Re: Cannot access the Hub Manager Page. Any suggestions?

HI, it wont allow me access. I have got as far as entering the User Name and Password to the Router but it does not recognize them.

 

Looked at the instructions video and it says that the User name is Admin and then the SN of the Router but that does not work!

 

Thanks

jab1
Seasoned Hero
Posts: 7,343
Thanks: 2,495
Fixes: 74
Registered: ‎24-02-2012

Re: Cannot access the Hub Manager Page. Any suggestions?

OK - so you have got to the router login page.. User is 'admin' - lowercase without the quote marks and password is uppercase as the label on the base. The serial number begins CP...

John
Baldrick1
Seasoned Hero
Posts: 6,524
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Registered: ‎30-06-2016

Re: Cannot access the Hub Manager Page. Any suggestions?

@Gary4 

You are looking at the instructions for old hubs.

On the latest ones the admin password is on a label or pull out card fixed to the hub.

jab1
Seasoned Hero
Posts: 7,343
Thanks: 2,495
Fixes: 74
Registered: ‎24-02-2012

Re: Cannot access the Hub Manager Page. Any suggestions?

Forgotten that @Baldrick1 , but are the instructions re admin/CP not exactly the same?

John
dvorak
Moderator
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Re: Cannot access the Hub Manager Page. Any suggestions?


Moderators Note


This topic has been moved from Chat to My Router

Customer / Moderator
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If it fixed it click 'This fixed my problem'
Baldrick1
Seasoned Hero
Posts: 6,524
Thanks: 2,941
Fixes: 191
Registered: ‎30-06-2016

Re: Cannot access the Hub Manager Page. Any suggestions?


@jab1 wrote:

Forgotten that @Baldrick1 , but are the instructions re admin/CP not exactly the same?


I have no idea. However the password on the newer hubs use random characters and is unlikely to start CP or be all upper case.

jab1
Seasoned Hero
Posts: 7,343
Thanks: 2,495
Fixes: 74
Registered: ‎24-02-2012

Re: Cannot access the Hub Manager Page. Any suggestions?

OK - I wasn't aware of that, as I have never seen one, or am I likely to.Smiley

John