cancel
Showing results for 
Search instead for 
Did you mean: 

Cannot access the Hub Manager Page. Any suggestions?

Gary4
Interested
Posts: 2
Registered: ‎05-03-2021

Cannot access the Hub Manager Page. Any suggestions?

192.168.1.254 This does work to allow me to access the Hub Manager Page.

9 REPLIES 9
Champnet
Aspiring Hero
Posts: 2,201
Thanks: 804
Fixes: 10
Registered: ‎25-07-2007

Re: Cannot access the Hub Manager Page. Any suggestions?

Any message ? Is 192.168.1.254 the IP address of your hub ? try pinging it. 

jab1
Aspiring Legend
Posts: 10,547
Thanks: 3,471
Fixes: 123
Registered: ‎24-02-2012

Re: Cannot access the Hub Manager Page. Any suggestions?

Where are you entering the address? Hopefully in the address bar at the top of the page, and not in a search box. That IS the correct address for the Hub.

John
Gary4
Interested
Posts: 2
Registered: ‎05-03-2021

Re: Cannot access the Hub Manager Page. Any suggestions?

HI, it wont allow me access. I have got as far as entering the User Name and Password to the Router but it does not recognize them.

 

Looked at the instructions video and it says that the User name is Admin and then the SN of the Router but that does not work!

 

Thanks

jab1
Aspiring Legend
Posts: 10,547
Thanks: 3,471
Fixes: 123
Registered: ‎24-02-2012

Re: Cannot access the Hub Manager Page. Any suggestions?

OK - so you have got to the router login page.. User is 'admin' - lowercase without the quote marks and password is uppercase as the label on the base. The serial number begins CP...

John
Baldrick1
Moderator
Moderator
Posts: 8,495
Thanks: 3,847
Fixes: 276
Registered: ‎30-06-2016

Re: Cannot access the Hub Manager Page. Any suggestions?

@Gary4 

You are looking at the instructions for old hubs.

On the latest ones the admin password is on a label or pull out card fixed to the hub.

Moderator and Customer
If this helped - select the Thumb
If it fixed it,  help others - select 'This Fixed My Problem'

jab1
Aspiring Legend
Posts: 10,547
Thanks: 3,471
Fixes: 123
Registered: ‎24-02-2012

Re: Cannot access the Hub Manager Page. Any suggestions?

Forgotten that @Baldrick1 , but are the instructions re admin/CP not exactly the same?

John
dvorak
Moderator
Moderator
Posts: 28,144
Thanks: 6,083
Fixes: 1,430
Registered: ‎11-01-2008

Re: Cannot access the Hub Manager Page. Any suggestions?


Moderators Note


This topic has been moved from Chat to My Router

Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Baldrick1
Moderator
Moderator
Posts: 8,495
Thanks: 3,847
Fixes: 276
Registered: ‎30-06-2016

Re: Cannot access the Hub Manager Page. Any suggestions?


@jab1 wrote:

Forgotten that @Baldrick1 , but are the instructions re admin/CP not exactly the same?


I have no idea. However the password on the newer hubs use random characters and is unlikely to start CP or be all upper case.

Moderator and Customer
If this helped - select the Thumb
If it fixed it,  help others - select 'This Fixed My Problem'

jab1
Aspiring Legend
Posts: 10,547
Thanks: 3,471
Fixes: 123
Registered: ‎24-02-2012

Re: Cannot access the Hub Manager Page. Any suggestions?

OK - I wasn't aware of that, as I have never seen one, or am I likely to.Smiley

John