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CCTV not connecting to hub2 router

FIXED
nicanddes
Newbie
Posts: 3
Registered: ‎24-04-2022

CCTV not connecting to hub2 router

Just upgraded from hub1 to hub 2 router and my Ezviz cctv WiFi cameras won't connect. Went back to hub1 and all fine. Cameras have been reset to wipe previous settings but still no joy on hub2. Cameras are 2.4GHz so I even disabled the 5GHz band of the hub2 to eliminate that but they just don't see the router. Have had to go back to the hub1 for now. Any ideas?
7 REPLIES 7
Townman
Superuser
Superuser
Posts: 23,707
Thanks: 10,010
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Registered: ‎22-08-2007

Re: CCTV not connecting to hub2 router

Fix

Does this help - How to solve Wi-Fi configure failed issue? - FAQ - EZVIZ Support (ezvizlife.com)

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Baldrick1
Moderator
Moderator
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Registered: ‎30-06-2016

Re: CCTV not connecting to hub2 router


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nicanddes
Newbie
Posts: 3
Registered: ‎24-04-2022

Re: CCTV not connecting to hub2 router

Unfortunately not, tried this already
Dan_the_Van
Hero
Posts: 3,024
Thanks: 1,457
Fixes: 90
Registered: ‎25-06-2007

Re: CCTV not connecting to hub2 router

Did you try making the Hub Two Wireless network name (SSID) the same as the Hub One?

Within the settings of the Hub Two wireless network is the ability to change the mode, the default being one.

HubTwo-adanved settings-advanced wireless.png

Hub Two wireless mode options.png

It might work, worth a try

Dan

Gel
Aspiring Champion
Posts: 2,363
Thanks: 296
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Registered: ‎02-08-2007

Re: CCTV not connecting to hub2 router

Dan_the_Van
Hero
Posts: 3,024
Thanks: 1,457
Fixes: 90
Registered: ‎25-06-2007

Re: CCTV not connecting to hub2 router

Thanks for the warning about the password, currently the Hub Two is operating in 'Bridge Mode' so Wireless is turned off.

Dan.

nicanddes
Newbie
Posts: 3
Registered: ‎24-04-2022

Re: CCTV not connecting to hub2 router

This did the trick. Setting router to mode 3 enabled the cctv to pick it up, then upped it back to mode 1 and they remained connected. Thanks