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Bt smarthub 6 spontaneous reset

FIXED
mazie2020
Hooked
Posts: 7
Thanks: 2
Fixes: 1
Registered: ‎30-09-2021

Bt smarthub 6 spontaneous reset

Hi all,

Weird thing happened last night; mid way through a teams call I lost the internet. I turned the router off and on to no avail. There were no reported issues with Plusnet so I checked the settings on my br hub and found that they had reverted to the bt username and password.

I was wondering why this might have happened, any ideas, please?

Tony
2 REPLIES 2
Strat
Community Veteran
Posts: 31,305
Thanks: 1,627
Fixes: 565
Registered: ‎14-04-2007

Re: Bt smarthub 6 spontaneous reset

Fix

@mazie2020 your post brought to mind this one

https://community.plus.net/t5/My-Router/BT-Smart-Hub-2-and-firmware-updates/m-p/1831861#M28664

Windows 10 Firefox 105.0.2 (64-bit)
mazie2020
Hooked
Posts: 7
Thanks: 2
Fixes: 1
Registered: ‎30-09-2021

Re: Bt smarthub 6 spontaneous reset

Thanks, that would seem to explain it then!

Is there a site that would tell me what the latest firmware version should be, please?