Bt disc
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Router
- :
- Re: Bt disc
Bt disc
08-04-2020 3:47 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Is there a way of using a BT disc for Wi-fi extension on Plusnet please?
Re: Bt disc
08-04-2020 3:56 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: Bt disc
08-04-2020 3:57 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Moderators Note
This topic has been moved from ADSL Broadband to My Router
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: Bt disc
08-04-2020 4:05 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Bt disc
08-04-2020 4:07 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Bt disc
08-04-2020 4:09 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: Bt disc
08-04-2020 6:24 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Bt disc
08-04-2020 6:26 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: Bt disc
08-04-2020 9:33 PM - edited 08-04-2020 9:34 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I believe that I've read a post from @bobpullen somewhere saying that a Smarthub 2 and disc can be set up to work on Plusnet but you can't use the phone app.
However when I read the original post i assumed that @Ctrlaltdlt was referring to the disc in isolation.
Moderator and Customer
If this helped - select the Thumb
If it fixed it, help others - select 'This Fixed My Problem'
Re: Bt disc
08-04-2020 9:35 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
the disc without the router is useless I believe, so assumed the poster had both
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: Bt disc
09-04-2020 12:15 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
If you stil have the Smarthub 2, then that can be reconfigured to connect to Plusnet and the Complete Wi-Fi discs will continue to work. I think some elements of the BT app will still work too, although you can always fall back to using WPS pairing if needs be.
The disc by itself is useless without a Smarthub 2 to pair it to.
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Bt disc
09-04-2020 1:49 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Please? I have the router and the disc. I have the Plusnet router plugged in at present. Do they both need to be plugged in?
Re: Bt disc
09-04-2020 4:53 PM - edited 09-04-2020 4:54 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
First set up the Smarthub 2 to work on Plusnet. I believe that these Smarthub 6 instructions will work. Take care not to plug the DSL cable in until instructed to do so. https://community.plus.net/t5/My-Router/Using-the-BT-Smarthub-6-on-a-Plusnet-Account/m-p/1587673#M85...
If the Disk doesn't automatically pair with the Smarthub (it should if they came as a pair, follow the instructions in the second post of this topic to pair without the BT App https://community.bt.com/t5/BT-Devices/Wifi-Disc-pairing-problem-it-doesn-t/m-p/1920067#M7850
Moderator and Customer
If this helped - select the Thumb
If it fixed it, help others - select 'This Fixed My Problem'
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page