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Another noisy router!

BiffaDaly
Newbie
Posts: 3
Registered: ‎23-09-2018

Another noisy router!

I thought was was imaging the sound, but as it turns out I'm not as there seems to be a few threads regarding this.

Under a wireless load my router makes a hell of a racket, especially noticeable at night as it's in my bedroom.

Any chance I can get a replacement sent out as it's driving me mad!
3 REPLIES 3
Plusnet Help Team
Plusnet Help Team
Posts: 961
Thanks: 165
Fixes: 30
Registered: ‎22-01-2018

Re: Another noisy router!

Hello @BiffaDelay,

 

Thanks for  getting in touch, and I am sorry to hear you router is creating this sound. We are aware that when the 5ghz frequency is being heavily used it can perform in this manner, however it is not dangerous.

 

Nevertheless I have organised for a new one to be sent and we would ask you return the current router by following the steps here.

If this post resolved your issue please click the 'This fixed my problem' button
 SammyM
 Plusnet Help Team
BiffaDaly
Newbie
Posts: 3
Registered: ‎23-09-2018

Re: Another noisy router!

That's great SammyM, thank you!
Plusnet Help Team
Plusnet Help Team
Posts: 1,590
Thanks: 263
Fixes: 55
Registered: ‎26-03-2018

Re: Another noisy router!

@BiffaDaly - i'll let Sammy know your thanks.

If you could let us know how this router gets on we would be most thankful. 

 

Regards,

MoR

If this post resolved your issue please click the 'This fixed my problem' button
 MoR
 Plusnet Help Team