Am I being hacked? What is this?
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Am I being hacked? What is this?
yesterday
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Have a look at the attached and see what you can tell me. There has been some issues with a mysterious bridge tap fault that is intermittent, and then the router stopped connecting to the web. Still trying to sort it.
Re: Am I being hacked? What is this?
yesterday
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@doas No, you are not being hacked. It looks like you are using a BT Hub, rather than Plusnet one, and for some reason its security certificate is out of date.
Re: Am I being hacked? What is this?
yesterday - last edited yesterday
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If what you are wanting to do is log into the router, you should be OK. I think you can ignore all those dire warnings and go ahead, as you are simply logging in to the router in your own home. I don't know why the router's certificate is out of date. Possibly, as it is no longer being used on the BT Internet service, it is no longer registered with them for updates?
Re: Am I being hacked? What is this?
yesterday
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@jab1 a possibility ! but its more likely that its a Plusnet Hub 2 which has recently updated and is now forcing https:
The certificate is a 'self-signed' one and, since the Hub2 is based on the BT hub , explains the certificate name.
@doas just select the 'proceed' and set an exception to allow future access
see https://community.plus.net/t5/My-Router/Plusnet-Hub-2-new-firmware-forcing-https/m-p/2048138#M44610
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Am I being hacked? What is this?
yesterday
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Thanks, @MisterW hadn't thought of that, and as no longer use any BT Group kit, i'm slightly out of the loop.
Re: Am I being hacked? What is this?
yesterday
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No it is the Plusnet router hub 2 supplied. Not a BT one.
Re: Am I being hacked? What is this?
yesterday - last edited yesterday
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"No it is the Plusnet router hub 2 supplied. Not a BT one."
Then it's just the recent software upgrade to the Hub 2. Now requires https to connect plus login. It's not a problem (comments about this elsewhere in the forum) just bang on through, you are not connecting to anything outside your home network. But you will have to log in - using the Admin password - for anything on the Hub 2, from now on.
Re: Am I being hacked? What is this?
16 hours ago - last edited 16 hours ago
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Using HTTPS was supposed to improve security of credentials, but to home internet users the browser warnings are very unexpected and look like a security failure has occurred. Plusnet are not alone in this self-signed certificate kludge, VM have added it to their latest Hubs and the same negative reaction occurred from customers. I just hope we are not going to see this on all other types of home kit like network printers and VoIP gear, it will generate endless support calls.
Re: Am I being hacked? What is this?
11 hours ago
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That is very likely going to be the consequence of bodies who do not know what they are mandating making draconian changes in the “security” space.
This is yet another “security” solution seeking a real problem to fix.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
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