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Accessing Snom VOIP base station through Hub Two

FIXED
DaveKennedy
Newbie
Posts: 3
Thanks: 2
Fixes: 1
Registered: ‎10-02-2024

Accessing Snom VOIP base station through Hub Two

Hi

I want to use Snom M9 VOIP phones but can't access the base station through the Hub Two router. Using the allocated IP address I just get the 'This site can't be reached' message whatever way I try to connect.

I can connect and configure the base station using a Vodafone router (I've just moved from Vodafone to Plusnet).

I've tried changing various security settings in the Hub Two but so far without success.

Can anyone suggest what I need to change please?

 

Dave

6 REPLIES 6
MisterW
Superuser
Superuser
Posts: 16,288
Thanks: 6,243
Fixes: 447
Registered: ‎30-07-2007

Re: Accessing Snom VOIP base station through Hub Two

Is the base unit getting it's IP using DHCP or does it have a manually assigned address ?

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

DaveKennedy
Newbie
Posts: 3
Thanks: 2
Fixes: 1
Registered: ‎10-02-2024

Re: Accessing Snom VOIP base station through Hub Two

DHCP at the moment.

MisterW
Superuser
Superuser
Posts: 16,288
Thanks: 6,243
Fixes: 447
Registered: ‎30-07-2007

Re: Accessing Snom VOIP base station through Hub Two

In that case, there shouldnt be a problem. IIRC the default DHCP range for the HUb 2 is 192.168.1.64 to 192.168.1.200.

What IP address is the M9 getting ? You should be able to check it using the handset ( page 5 of the Admin guide here https://www.exteradirect.co.uk/download/product/002358/AdminGuide_snom_m9_en.pdf )

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

DaveKennedy
Newbie
Posts: 3
Thanks: 2
Fixes: 1
Registered: ‎10-02-2024

Re: Accessing Snom VOIP base station through Hub Two

Fix

I think I've just sorted it. Although I was selecting DHCP that selection wasn't being saved.

I've just gone through the setup again and now I can connect, IP 192.1.168.66.

 

Many thanks. You pointed me in the right direction.

 

 

MisterW
Superuser
Superuser
Posts: 16,288
Thanks: 6,243
Fixes: 447
Registered: ‎30-07-2007

Re: Accessing Snom VOIP base station through Hub Two

Glad its sorted.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

greygit1
Aspiring Pro
Posts: 411
Thanks: 56
Fixes: 1
Registered: ‎26-06-2023

Re: Accessing Snom VOIP base station through Hub Two

Screenshot 2024-02-11 003136.jpg