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5GHz Connection problems

oldbloke58
Hooked
Posts: 5
Registered: ‎08-04-2016

5GHz Connection problems

Hi

I am having problems trying to connect to my 5GHz connection.

I get an error message saying incorrect password, but its not!!

I've tried changing the password, it still will NOT connect.

I am running:

3 REPLIES 3
Baldrick1
Seasoned Hero
Posts: 6,029
Thanks: 2,666
Fixes: 179
Registered: ‎30-06-2016

Re: 5GHz Connection problems

@oldbloke58 

If you look on the router board the very first post relates to this and gives you and the many others in the same situation the means to report 5GHz wifi problems to a senior Plusnet staffer.

dvorak
Moderator
Moderator
Posts: 24,810
Thanks: 4,489
Fixes: 1,139
Registered: ‎11-01-2008

Re: 5GHz Connection problems


Moderators Note


This topic has been moved from Fibre to My Router.

Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Trixiemay
Grafter
Posts: 35
Thanks: 3
Registered: ‎04-01-2020

Re: 5GHz Connection problems

https://community.plus.net/t5/My-Router/Hub-One-5GHz-WiFi-issue/td-p/1696363 is the same problem.  It is a long thread but summary is:

Hub 1 router has a problem with the firmware.

Plusnet are aware of the problem but still send out the router

The only successful work around (afaik) is get your own router.