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what time will my account be turned on

matstand
Hooked
Posts: 6
Registered: 05-09-2014

what time will my account be turned on

I moved house last week, and didnt get around to moving broadband until too late, so I've been without broadband (very angry kids). anyway i've been told that broadband will be switched on today and that an engineer wont need to attend the house. The day is now running out and still no broadband. How do i find out if the account turn on is still happening today?

 

thanks

 

3 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 17,638
Thanks: 622
Fixes: 159
Registered: 05-04-2007

Re: what time will my account be turned on

Have you tried plugging your router in?

 

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 Chris Parr
 Plusnet Help Team
matstand
Hooked
Posts: 6
Registered: 05-09-2014

Re: what time will my account be turned on

The router is connected and is showing a solid orange light. It is connected to the microfilmed which is connected to the phone socket.

Plusnet Help Team
Plusnet Help Team
Posts: 517
Thanks: 51
Fixes: 18
Registered: 02-03-2015

Re: what time will my account be turned on

OK how has your connection being the past 2 weeks, is everything OK now?

If this post resolved your issue please click the 'This fixed my problem' button
 Ben Babinski
 Plusnet Help Team