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no bt engineer

Posts: 1
Registered: Wednesday

no bt engineer

had a appointment with bt engineer 15/11/2022, 08 hrs to 18hrs to fit in box for full fibre ,no engineer turned up to my address .do i get another appointment ,thank you

Plusnet Help Team
Plusnet Help Team
Posts: 16,054
Thanks: 649
Fixes: 183
Registered: ‎27-04-2007

Re: no bt engineer

Hi there, I'm really sorry that the engineer visit didn't go ahead when promised, that seems to be due to delays to the order with our suppliers so I'm really sorry we weren't able to communicate that with you. 


I've raised a new appointment for you and have added details to your account which you can check here:

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team