@Flakeyman Welcome to the forum.
You need to ring the Customer Options Team on 0800 013 2632 and ask them. They will probably need to cancel your order and start again.
There's rarely much of a wait on this phone number.
Moderator and Customer
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Re: keeping Phone Number
Hiya @Flakeyman, let us know how you get on. If you need any further assistance on this, please just get back to us.